1. Introduction
C4 Software Studio ("Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website c4softwarestudio.com, use our services, or interact with us in any way.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote or consultation
- Subscribe to our newsletter
- Engage with us on social media
- Enter into a contract with us
This information may include:
- Name and surname
- Email address
- Phone number
- Company name and position
- Project details and requirements
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent
- Device identifiers
3. Use of Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To respond to your inquiries and fulfill your requests
- To send administrative information and updates
- To improve our website and services
- To personalize your experience
- To send marketing communications (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our operations
- To comply with legal requirements
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data in transit
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 GDPR Rights (EU/EEA Residents)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
7.2 KVKK Rights (Turkey Residents)
Under the Turkish Personal Data Protection Law (KVKK), you have the right to:
- Learn whether your personal data is processed
- Request information about processing
- Learn the purpose of processing
- Know third parties to whom data is transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of data
- Object to negative consequences arising from data analysis
- Request compensation for damages caused by unlawful processing
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of our relationship with you
- Legal obligations requiring data retention
- Statute of limitations for potential legal claims
- Business necessity
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, including:
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules
- Other legally approved transfer mechanisms
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:
C4 Software Studio
Data Protection Officer:
Email: [email protected]
Phone: +90 (553) 837 45 82
Address: Istanbul, Turkey
You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable law.